Terms of Service
Acceptance of Terms
By accessing and using Cloud Review Manager (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, you must not use the Service.
Cloud Review Manager is operated by Cloud Review Manager (“we,” “us,” or “our”). If your account is connected with third-party services (such as payment providers), your use of those services is also subject to their respective terms.
Description of Service
Cloud Review Manager is a review and reputation management platform designed to help businesses collect, manage, analyze, and respond to customer reviews.
The Service may include, but is not limited to:
- Review collection and management tools
- Customer feedback tracking
- Reputation monitoring dashboards
- Automated review requests
- Analytics and reporting
- AI-powered insights and response suggestions
- Third-party integrations (including payment and communication tools, if applicable)
User Accounts
To access certain features of the Service, you must create an account.
You agree to:
- Provide accurate, complete, and up-to-date information
- Maintain the confidentiality of your login credentials
- Be responsible for all activities under your account
We reserve the right to suspend or terminate accounts that contain false or misleading information.
Acceptable Use
You agree to use Cloud Review Manager only for lawful purposes and in accordance with these Terms. You agree not to:
- Violate any applicable laws or regulations
- Submit false, misleading, or fraudulent reviews or data
- Use the Service to send spam, unauthorized promotions, or abusive content
- Impersonate any person or entity
- Interfere with or disrupt the Service or servers
- Attempt to gain unauthorized access to any part of the system
Data and User Content
You retain ownership of any data or content you submit to the Service, including reviews and customer information
However, by using the Service, you grant us a limited license to:
- Store, process, and display your data
- Use data to improve our platform and features
- Generate analytics and insights
You are responsible for ensuring that you have the right to use and share any customer data uploaded to the platform.
Intellectual Property
The Service and all its original content, features, and functionality are the exclusive property of Cloud Review Manager and its licensors.
The platform is protected by copyright, trademark, and other applicable laws. You may not copy, modify, distribute, or reverse-engineer any part of the Service without prior written consent.
Third-Party Services
Cloud Review Manager may integrate with third-party services (such as payment processors, messaging platforms, or analytics tools). We are not responsible for the functionality or policies of those third-party services.
Your use of such services is subject to their respective terms and policies.
Termination
We may suspend or terminate your access to the Service at any time, without prior notice, if:
- You violate these Terms
- Your account is inactive or misused
- Required third-party services (if applicable) are terminated
Upon termination, your right to use the Service will immediately cease.
Limitation of Liability
To the fullest extent permitted by law, Cloud Review Manager and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits
- Loss of data
- Business interruption
- Loss of goodwill
arising from your use of or inability to use the Service.
Disclaimer of Warranties
The Service is provided on an “as is” and “as available” basis. We make no warranties, expressed or implied, regarding:
- Accuracy or reliability of the Service
- Availability or uninterrupted operation
- Fitness for a particular purpose
Changes to Terms
We reserve the right to update or modify these Terms at any time. If changes are significant, we will provide notice (such as via email or website notification) prior to the changes taking effect.
Your continued use of the Service after changes means you accept the updated Terms.
Governing Law
These Terms shall be governed and interpreted in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law provisions.
Mobile Communications and SMS Data
Collection of Mobile Numbers: We may collect your mobile phone number when you voluntarily provide it during account registration, appointment scheduling, or when opting in to receive text message (SMS) communications from us. Providing your mobile number is optional; however, doing so allows us to send you appointment reminders, booking confirmations, and other service-related notifications.
Use of Mobile Numbers: Mobile phone numbers are used solely to deliver service-related communications that you have requested or consented to receive. We do not use mobile numbers for unsolicited marketing or promotional messaging.
Storage of Mobile Numbers: Mobile phone numbers are stored securely within our cloud infrastructure and are subject to the same data protection practices described in this Privacy Policy. We retain mobile numbers only as long as necessary to provide our services or as required by law.
Sharing of Mobile Numbers: We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our service and only under binding agreements that ensure confidentiality. Under no circumstances will mobile data be shared or sold for advertising or promotional use.
Contact Us
If you have any questions about these Terms, please contact us:
Email : [email protected]